The Nigerian Electricity Regulatory Commission (NERC) has
directed electricity Distribution Companies (DISCOS) to stop collecting
N750 monthly fixed charge in any area without power supply for 15 days
in the month.
The fixed charge is an element of an electricity customer’s monthly
bill to enable the “Discos” to maintain and recover costs on permanent
investments, such transformers, cables and poles.
The NERC Chairman, Dr Sam Amadi, who announced the decision in a news conference, said the order would be effective from May 1.
He said that the commission took the decision based on consideration
of complaints and agitations from customers and in line with its role in
the electricity industry as provided by an Act of 2005.
“It is hereby ordered that effective from May 1, 2014, where any
customer of a distribution licencee has not received continuous
electricity supply for a period of 15 days in a month such customer
shall not be required to pay the fixed charge.
“This is provided that the disruption is not due to non-payment of
electricity bills or other actions of the consumer, such as tampering,
vandalism or totally unrelated to the fault of the distribution
company,’’ he said.
He explained that the 15 days without electricity could either be continuous or cumulatively during the month.
Amadi urged customers to write a formal complaint to respective
electricity distribution companies to address the situation “or report
to dispute fora in each state for any breach of the order.
He, however, said NERC would not scrap the fixed charge but would
continue to review it in line with the demands of the electricity market
and international best practice.
Amadi said the new order would ensure that the Discos were more
responsive so that operational issues under their jurisdictions, such as
faulty transformers and cables were promptly replaced for customers’
usage.
He also urged customers not to be hostile to the companies’ officials
when they come to effect repairs in their areas as that could attract
sanctions.